Question 1

How can I book an appointment?

Accepted Answer

- Book online through our Fresha booking platform.
- Call us at +41 44 280 2929 (Enge) or +41 44 321 6060 (Europaallee).
- Send us a WhatsApp at +41 79 772 7572.
- Walk in. We recommend online booking for the fastest availability.

Question 2

Can I walk in without an appointment?

Accepted Answer

Yes, we accept walk-ins, but we recommend booking to avoid wait times, especially on weekends and after-work hours.

Question 3

How far in advance should I book?

Accepted Answer

For popular slots (after-work hours and weekends) we suggest booking 1–2 weeks in advance. Other times often have same-day availability.

Question 4

What is your cancellation policy?

Accepted Answer

Please give us at least 4 hours notice for cancellations. We reserve our right to charge 100% of the service value for no-shows and 50% of the service value for late cancellations.

Question 5

What services do you offer?

Accepted Answer

We offer Premium Haircuts (CHF 59 classic and CHF 69 fade), Traditional Shaves (CHF 39), Beard Trim & Styling (CHF 49), Hair Styling (CHF 29), and Premium Grooming Products. Each service includes a consultation.

Question 6

How long do services take?

Accepted Answer

Haircuts take approximately 40–45 minutes, traditional shaves 30 minutes, beard trims 45 minutes, and styling 15–20 minutes. This includes consultation and finishing.

Question 7

Do you offer packages or combinations?

Accepted Answer

Yes! You can combine services for a complete grooming experience. Ask our barbers about popular combinations like haircut + beard trim.

Question 8

What products do you use?

Accepted Answer

We exclusively use premium brands like Proraso, Reuzel, Uppercut, and Redken. All products are available for purchase in our shop.

Question 9

Do you also know how to cut long hair?

Accepted Answer

Yes, we do. Our barbers are experienced, what you would call "coiffeur" in Switzerland. This means they are fully capable of servicing any type of hair and any length.

Question 10

Do your haircuts include washing?

Accepted Answer

Of course, all our haircut services include washing with your preferred shampoo. If requested, we can also do a second wash after the cut.

Question 11

Where are your locations?

Accepted Answer

We have two locations: Enge at Alfred-Escher-Strasse 66, 8002 Zürich and Europaallee at Lagerstrasse 102, 8004 Zürich.

Question 12

What are your opening hours?

Accepted Answer

Monday to Friday 8:00–20:00, Saturday 9:00–18:00. Closed on Sundays. Holiday hours may vary, that can be checked directly in Google Maps.

Question 13

Is parking available?

Accepted Answer

Yes, public parking is available near both locations. We also recommend public transport – both locations are well connected.

Question 14

What payment methods do you accept?

Accepted Answer

We accept cash, all major credit cards (Visa, Mastercard, Amex), and Twint. Cheques are not accepted.

Question 15

Can I buy gift cards?

Accepted Answer

Yes, gift cards are available for your desired value. Purchase online or in-store – they make the perfect gift.

Question 16

How long are gift cards valid?

Accepted Answer

Gift cards are valid for 12 months from the purchase date and can be used for any service or product.

Question 17

Do you accept tips?

Accepted Answer

Tips are appreciated but never expected. If you enjoyed your service, a gratuity of 10–15% is customary.

Frequently Asked Questions

Booking & Appointments

Services & Pricing

Locations & Hours

Payments & Gift Cards

Still have questions?

Subscribe to Our Newsletter